Policies

Return & Refund Policy At Step Expo, your satisfaction is our priority. We offer a comprehensive 15-day Return, Exchange, and Replacement Policy, designed to be straightforward and fair. Below are the key details of our policy: Time Frame: Initiate a return, exchange, or replacement within 15 days of delivery. Eligibility: Returns: Items will be Return If defected Or Reached Its Expiry Exchanges: Applicable for size or colour...

Delivery TimeDelivery time is estimated at 5-7 business days.Free delivery will be provided.We use reputable courier companies like Trax, Leopard to deliver parcels to customer addresses.

Step Expo started to disrupt the outdated models and aesthetics of the fashion industry.  We’re inspired by go-getters, innovators, dreamers, and game-changers; and with that, we designed Mova shoes , a brand that embodies this very spirit. Above all else, we exist to create quality products so that you can: ‘BE YOUR OWN BOSS’ WHAT DO WE WANT TO DO? Step Expo wants to empower everyone...

What is the quality of the products? All of our products are tested for functionality and durability to ensure maximum use and satisfaction, offering you peace of mind. However, in the unlikely event that a product is faulty, please contact our Customer Care team, who will assist you to resolve the issue promptly. Can I return an item to receive a refund? We...